Hello! I'm Renhay, a dynamic and results-oriented individual with a passion for Customer Service and Sales. With a background in sales, I bring a unique blend of analytical and communication skills and I have a keen eye for details. My journey has equipped me with the ability to complete all my job duties in a timely manner. Outside of work, you'll often find me reading, going out, and researching the internet which reflects my self-motivated personality. I look forward to exploring new job opportunities. Let's connect and explore the possibilities together!
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Experience
Primier Recovery Solutions
Jan 2022 – Aug 2023
US,REMOTE
Debt Collection Agent
As a Debt Collection Agent, I was responsible for proactively managing a portfolio of delinquent accounts, employing effective communication and negotiation techniques to recover outstanding debts.
Contact debtors through various channels, including phone calls and written correspondence, to understand their financial situations and establish feasible repayment plans.
Proactively engaging with debtors to understand their financial situations, providing clear information on outstanding debts, negotiating viable repayment solutions, and maintaining accurate and up-to-date records of all interactions, ensuring adherence to legal and regulatory requirements.
Additionally, the role involves addressing and resolving debtor inquiries and disputes, collaborating with internal teams to find effective solutions, and contributing to the achievement of collection targets.
