Are you looking for a multi-skilled support ,that is tech-savy, good in scheduling appointments, assisting, trouble shooting ,organized, skilled in CRMs tools? Then you have got the right person.
Hi, I'm Glory thank you for viewing my profile. I am a Inbound and outbound Specialist. With over 2 years of experience in helping customers, taming irate customers, maintaining customer loyalty. Assisting customers either on live chat support, email support or phone support to achieve customer satisfaction and productive organization.
My passion to help and deliver exceptional support made me to create a niche for customer success.This attribute would make me a strong asset to any organization. I am skilled at handling a high volume of inquiries while maintaining professionalism and guarantee customers concerns are resolved effectively. I have contributed to the expansion of the companies i have worked with by creating new ideas and processes, collaborating with team members to achieve an ideal work environment.
My expertise includes: Customer support Phone communication Live chat support Customer onboarding Cold calling Lead generation Appointment Scheduling Virtual assistance Customer service Email marketing
CRMs tools that am proficient with includes: Zendesk, HubSpot, Slack, Trello, Asana, Loom, intercom, Microsoft teams, Calendly, Picktime, Skype, Zoho Hiring a specialist like me ,who will not just support but understand a customers Tone, verbal and non-verbal communication irrespective of cultural differences will be an added advantage to any organization
I can turn your customers into a consistent referral
system for your products.
