I've been working on a wide range of customer services including inbound, outbound and social media operations for four years. I have a persuasive, proactive, and initiative personality.
Experience
Getir
Sep 2018 – Present
Istanbul
Social Media Specialist
We are planning and managing content for Twitter, Instagram and Facebook, also responding to customer complaints.
Teleperformance
May 2015 – Jun 2017
Istanbul
Customer Service Agent
We used to sell extra warranty packages. At the same time, we were handling complaints from the customers.