Adedotun Gomes, Customer service Representative

About

I'm a customer service representative with 2 years experience which I have certified skills on CSR on Alision, i believe with my Experience i will always work in achieving the companies goal. I'm well focused and good team player.

Experience

Sand lords construction ltd

Aug 2021 – Jul 2022

Ogun State

Customer service/ sales Representative

Build sustainable relationships and trust with customer accounts through open and interactive communication  Provide accurate, valid and complete information by using the right methods/tools  Oversee the administration of all transaction and finances on site/field  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

God is Good Motors

Jan 2019 – Dec 2020

Lagos state

Customer service representative

Make and/or change travel reservation for walk in guest using the online booking system  Create and maintain guest reservation records  Resolve service problem by clarifying the guest complaint via phone, email and in person  Ensure customer complaints and emergency concerns are escalated to the appropriate Quarters.

Education

Olabisi Onabanjo University

Jun 2013 – Oct 2017

Bsc, Guidance & Counseling

Adedotun Gomes

Customer service Representative

Skills

Languages