User's Cover Picture
User's avatar

adegboyegun deborah

Senior customer service officer/telesales

Message
Intro
Lagos, Nigeria
Customer service/telesales officer at Cornerstone insurance plc
Studied Biochemistry at Adekunle Ajasin university
Insurance
Joined July 27, 2023

Skills

Languages

English
-
Advanced
About
Highly professional Telesales customer service personnel with powerful telephone skills and performance in high-volume environment. Over 3 years of applying exceptional customer service, conflict mediation, telemarketing. Persistent, Friendly and skilled in overcoming objections to close sales performance driven associate with record of accomplishment in connecting customer and driving remarkable sales. Proactive , well organized sales person successful at meeting and exceeding targets with strategic approach. A friendly customer personnel commited to providing high quality service and developing customer relationships.
Experience
User avatar
Cornerstone insurance plc
Mar 2020 – Present
Nigeria
Customer service/telesales officer
. Place phone calls to potential customer to educate them on product and services offered by the company. . Answer phone calls from customers with inquires or complaints and resolve the issue as quickly as possible . Increased sales by an average of 50% . Improved customer retention through increased follow up, holding their hands the entire sales process . Responds to needs of customer and provide personalized service. . Delivering sales talks, reading from scripts that describe products and services to persuade potential customers to purchase company product
Education
User avatar
Adekunle Ajasin university
Jan 2013 – Jan 2017
Bachelor of science , Biochemistry