Adel shoman

a well driven customer service agent

Message

Intro

Nablus, Palestine

Studied English literature at Al-Quds university

Joined November 9, 2022

Skills

Languages

Arabic

Native or Bilingual

English

Intermediate

About

A communicator and attentive to details customer service agent. Eager to support Reach company with solutions.

Experience

Welink

Aug 2022 – Oct 2022

Palestine

Sale representative

Exceeded quota by 10%. • Closed deals with clients • Achieve target goal

Reach

Oct 2021 – Aug 2022

Palestine

customer service

Receiving over 200 calls, answering their queries and processing their requests, whether individuals or companies, efficiently and professionally. • Ensure that customer requests are accurately understood and verified in accordance with the policies adopted • Using a simple language to explain problems for the customer

Education

Al-Quds university

Sep 2017 – Jul 2021

Bachelor of Arts, English literature