I am an experienced Social Media Manager and Online Reputation Manager with proven experience in B2B and B2C perspectives. I love connecting with brands, learning about the heart behind the businesses, and bringing that spirit to life. My communication skill is top notch coupled with my ability to create an effective working relationship with clients. I have experience in creating and maintaining the favorable brand image of companies and their services, writing informative, captivating, and engaging content to increase brand awareness, reach, and engagement as well as creating social media strategies to drive business/company objectives.
I am tech-savvy and proficient in the use of MS office suite. I am a self-starter with strong research skills, consulting mindset, and the ability to think outside the box to solve problems. I am a great team player who can also work effectively as an individual coupled with good knowledge of the social media space, and conversant with Facebook Ads, Instagram Ads, LinkedIn, and Twitter Ads. I am a fast executer, disciplined with excellent Interpersonal skills. I believe I will be a valuable asset to your organization as a resourceful, quick learner with a good eye for details.
My career objective is to be absolutely committed to the pursuit of excellence, utilizing all information and skills within my wit to learn and achieve while I remain focused, proactive, and prudent in a way that brings maximum value to my employer and me.
Experience
Tezza business solutions
Dec 2020 – Present
Lagos, Nigeria
Social Media Manager/ Online reputation Manager
• Perform Online Reputation Management and Social Media Management.
• Gain brand reputation and effective management skills while building, maintaining, and promoting clients’ online presence across the web.
• Employ the use of the satisfied patient tool to monitor and manage the company’s clients’ brand reputation across the web.
• Follow through with customers’ comments across the web and ensure negative comments are being handled delicately.
• Generate insights to increase brand awareness of the client’s online presence.
• Effectively organize and schedule posts across the client’s Facebook page.
• Developing and maintaining good relationships to ensure a better work process.
• Create engaging content on the social media platforms of the company’s clients.
• Run and oversee the company’s social media advertising campaigns and ensure brand consistency.
• Create good work relationships with the clients to create a social media strategy for business growth.
• Communicate effectively with followers, respond to queries and inquiries on time, and monitor customer reviews.
• Perform research on current benchmark trends and audience preferences.
• Gained data analysis and reporting skills using agency analytic tools to create social media actions monthly for successes and new opportunities.
Nikky Beauty Empire
Apr 2019 – Aug 2020
Lagos, Nigeria
Social Media Intern/Content Writer/Graphic designer
Created company's social media pages on Facebook, Instagram, and Twitter
• Planned and managed social media platform of the brand
• Created mind blowing contents that increased brand visibility and sales.
• Designed graphics and logo designs for the brand.
• Increased sales by 20% with marketing strategy
• Developed and maintain campaign budget.
Education
Federal University of Agriculture Abeokuta, Ogun state, Nigeria