Aebe Maurize Mijares

Customer Service Team Leader

Message

Intro

Davao City, Philippines

Studied Bachelor of Arts in Mass Communication at Holy Cross of Davao College

Consumer Services

Joined August 31, 2022

Skills

About

I have 6 years of experience working in the BPO industry. From Technical support to fashion eCommerce representative until I became a Team Lead. I had an experience with chat, emails, and calls. I want to pursue this field because I believe I have what it takes to become an account manager in the future. Skills: Leadership Organization and planning English Communication, written and verbal Project Management Ability to work with less/minimal supervision. Aptitude to learn quickly and self-motivated. Ability to manage time wisely. Capable to find immediate solutions to problems encountered.

Experience

TMDK LLC

Oct 2021 – Jun 2022

20 Lake Wire Dr., STE 150, Lakeland, Florida 33815

Team Leader

Helping agents to better assist customers with regards to placing and canceling orders, and refunds. Making sure that the entire team is doing the best they can to serve the company better.

Education

Holy Cross of Davao College

Jun 2015 – Nov 2016

Bachelor of Arts in Mass Communication