I am a Community Operations Analyst with 1+ years of experience, I am doing my internship’s projects with Keep Fit Kingdom as a Journalist and Consultant and I have more than 4 years of experience as Customer Care.
I am studying psychology which gives me a more complex view when dealing with people and customers, it also helps me for my research.
Experience
Keep Fit Kingdom
Jul 2022 – Present
UK (remote)
Journalist & Consultant
Psychology Intern.
Writing articles/content related to wellness, well-being, book
reviews, fitness and more.
Utilised exceptional writing, editing and proofreading skills to
produce engaging, error-free content.
Research on health-related topics.
Promote the brand message and objective.
Part of "Keep Fit Kingdom Wellness study on how to increase
energy and reduce DOMS (Delay Onset Muscle Soreness).
Covalen
Aug 2021 – Present
Dublin, Ireland
Community Operations Analyst
Content reviewer, Content analysis, Research, Building reports,
Making presentations, Translation, Transcription, Keeping up to
date with trends, and Following deadlines.
Planned, developed and implemented robust PR strategies to
manage brand reputation.
Awarded with "Performance Guru" x 3 and "Be Proud."
Five Guys
Sep 2019 – Aug 2021
Dublin, Ireland
Crew Member
Staff member, Customer service, Front of the house, Kitchen staff,
Checking deliveries, solving issues with customers (face to face
and phone calls), Receptionist, Cleaning.
Lead and teach new members and staff.
Flexibly took on various roles to support workflow.