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Agustina Telez

SALES ADMINISTRATOR / VIRTUAL ASSISTANCE / CUSTOMMER SUPPORT / SPANISH SPAKER

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Intro
Paris, France
Studied Profesorado en Educacion Epecial at Insituto de formacion profesional DR Julio Cesar Avanza
Consumer Services
linkedin.com/in/agustinatelez
Joined January 10, 2025

Skills

Languages

French
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Basic
Spanish
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Native or Bilingual
English
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Intermediate
About
Hard-working and responsible professional with 5+ years of experience in administrative management, customer relations, and office tasks such as data entry, invoicing, account reconciliation, and CRM management. Skilled in handling client documentation, preparing reports, managing cash flow, and coordinating processes across departments. Creative in designing marketing strategies, email campaigns, and branding materials using tools like Canva. Able to work independently and effectively with cross-functional teams, always striving for continuous improvement and personal growth.
Experience
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Dietrich S.A
Oct 2019 – Aug 2024
BAHIA BLANCA, BUENOS AIRES, ARGENTINA
Official Volkswagen dealer
Sales Administrator - Management, advisory, and follow-up of client relationships through CRM: Salesforce. - Reception of documentation for the control and invoicing of new vehicles (0 km). - Data entry of client files in Volkswagen’s official system. - Assistance with form completion and guidance throughout the client process. - Collaborative work with other departments involved in the vehicle delivery process. - Preparation of monthly reports. - Data entry and control in accounting systems, cash flow management, account reconciliation, and account closing processes. - General knowledge and handling of various point-of-sale (POS) systems and their operation. - Creative design of mailing campaigns, branding, commercial strategy, and use of Canva. - Negotiation of pricing terms, upselling, and improvement of commercial strategies based on different client profiles. - Design of support materials and implementation of customer loyalty strategies.
Education
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Insituto de formacion profesional DR Julio Cesar Avanza
Mar 2012 – Present
Terciario, Profesorado en Educacion Epecial
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