Ahammed Shanoob Hassan Pazheri

Customer support executive with 3 years experience in banking back-end operations

Message

Intro

Palakkad, India

Studied Commerce with information technology at KG College of Arts and Science

Banking

Joined May 15, 2021

Skills

Languages

English

Fluent

Malayalam

Native or Bilingual

Hindi

Basic

Tamil

Basic

About

I have been working as a customer support and operations associate for two years and ten months. My experience in the service industry has taught me how to meet and exceed each customer's expectations. I have assisted in various teams which include client database management, processing requirements at back end office, and quality control as well. I have developed excellent team-building and communication skills as I worked along with professionals in leading business firms. I am familiar with using database software like Back Office, Tsys, MDS and other tools. I have also 1 year experience in quality checking.

Experience

Natwest Group

Jun 2019 – Apr 2021

Chennai

Customer support and operations analyst

Tata Consultancy Services

Jun 2018 – Jun 2019

Chennai

Associate

Education

KG College of Arts and Science

Jun 2015 – May 2018

Bachelor of Commerce, Commerce with information technology