ahmed jama

Cloud Engineer

Message

Intro

Hayes, United Kingdom

Cloud Support Engineer at Ocean Technology Group

Studied Computer Network at University of Portsmouth

Computer & Network Security

linkedin.com/in/ahmed-jama-a162901b5

Joined November 5, 2022

Skills

About

Ahmed Jama is a hardworking and dedicated Cloud Support Engineer. With a passion for working within the IT Industry. He has over five years of experience providing technical assistance within a customer-facing environment. he has a “can-do” attitude; He never gives up until he has found a solution to a problem, and he has practical knowledge of software programs and hardware systems. He would like to utilize the skills and experience gained from his previous work experience to further his career in providing IT services and become a valuable asset to your organization. Ahmed Jama is a hardworking and dedicated Cloud Support Engineer. With a passion for working within the IT Industry. He has over five years of experience providing technical assistance within a customer-facing environment. he has a “can-do” attitude; He never gives up until he has found a solution to a problem, and he has practical knowledge of software programs and hardware systems. He would like to utilize the skills and experience gained from his previous work experience to further his career in providing IT services and become a valuable asset to your organization.

Experience

Ocean Technology Group

Jan 2021 – Present

London

Cloud Support Engineer

As the 2nd line escalation point for all IT support queries, Ahmed will work with the 1st line support team and millions of users to maintain and monitor IT systems, including remote working solutions, and understand and resolve technical issues promptly and professionally.

Education

University of Portsmouth

Sep 2017 – Jun 2021

Bachelor , Computer Network