I'm a very fast typer , Worked with computer for years and know the in and out to softwares and their tricks. Quick to learn and adapt to new situations according to the job.
Experience
John Jay College
Dec 2022 – May 2024
New York , NY
College Assistant Service Desk
● Enhanced student productivity by maintaining and troubleshooting their devices.
● Delivered exceptional customer service by swiftly addressing student inquiries and concerns.
● Implemented effective solutions for system issues, boosting device reliability and user experience
John Jay College
Dec 2021 – May 2024
New York , NY
College Assistant Service Desk
Delivered exceptional customer service by swiftly addressing student inquiries and concerns.
● Implemented effective solutions for system issues, boosting device reliability and user experience.
● Diagnosed and resolved complex technical problems to prevent future system failures.