I have worked in customer service for three years now, and have worked on a remote internship team for a few months. In these years I have learned the importance of customer satisfaction, how to problem solve and how to communicate well within the team and also to our customers. Providing excellent customer service is the most important role to me in my workplace.
Experience
Tello Films
Jan 2025 – Present
remote
Film Acquisition Intern
Sent outreach emails to potential clients, effectively promoting the production company’s services and generating new business opportunities.
Tracked client communications. Monitored client engagement, identified prospects who showed interest in collaborating, and followed up to secure partnerships.
Big Lots
Aug 2024 – Mar 2025
Retail Associate
Operated the cash register, handling cash, credit, and debit payments.
Assisting all customers who need assistance locating items, answering phone calls, and resolving concerns.
Ensuring a smooth checkout experience for all customers and providing a positive attitude.
Working freight, ticketing merchandise, helping drive sales, and restocking and recovering merchandise.
