I am a fast learner and have the ability to understand and apply complex concepts. I am also a good communicator and have the ability to explain technical concepts clearly and concisely.I am an experienced professional in customer service, sales, marketing and social media. I am committed to customer service and excellence in service, and have experience with Shopify, Salesforce. I worked as a chat service specialist for the Alibaba Group. I'm currently looking for a job in a company where I can use my skills and experience to make a difference.
Experience
Randstad
Nov 2021 – Jul 2023
Portugal
Chat support specialist/AliExpress
requent customer support via chat to clarify service and product offers. In-depth knowledge of services and products for complete customer clarification.
Bridging the gap between the finance department and the customer to resolve problems quickly and easily. Coordination of customer questionnaires.
