Customer service experience
Like to interact with customers
Knowledge about computer
Able to work under pressure
Can work for long time
Oct 2021 – May 2023
∙ Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
∙ Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
∙ identified team weak points and implemented corrective actions to resolve concerns.
∙ Tracked food production levels, meal counts, and supply cost Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
∙ Addressed and resolved customer service issues to establish trust and increase satisfaction.
∙ Formulated and implemented marketing strategies to increase sales and customer loyalty.
∙ Trained and supervised new staff to enhance customer service skills and comply with food safety standards.