Ami Afadzinu is a dedicated Trade Quality Specialist known for her meticulous attention to detail, analytical mindset, and proactive approach to problem-solving. With expertise in quality control, root cause analysis, and process optimization, she has successfully implemented systems that ensure compliance with food safety standards and enhance operational efficiency. Ami is also skilled in team leadership and training, fostering continuous improvement and skill development among peers. Currently pursuing an MBA in Management, she is committed to advancing her knowledge and delivering impactful results.
Experience
Abinbev
Feb 2023 – Present
Okahandja, Namibia
Trade Quality Specialist
Deviation management of non-conforming products as per policy and defined procedure. Evaluate and communicate deviation trends to internalstakeholders.Responsible for handling site consumer & customer complaints, carrying out investigations & recording complaints on the database.Optimization of quality control management system to ensure all brewing, packaging and warehouse operations are carried out as per standard. Investigate and follow up on quality control related matters in the various departments, ensuring that assigned improvement actions are carried out to eliminate reoccurrences.Improve quality compliance and management on site, supervise and manage actions and high-profile cases to reduce reputational risks for the site.Conducting traceability with relevant stakeholders and supporting teams for gap closure.Develop, establish, and oversee Quality processes and systems within Supply and Logistics teams. Ensure data integrity of the various quality managementsystems, identify and resolve problems. Audit compliance to the various quality managementsystems by both the laboratory team and shift basedproduction teams. Oversee standard operational procedures (SOPs) reviewrelated to complaints handling, approve newly developeddepartmental SOPs and recommend changes as per VPOstandard.Conduct training on quality policies related to complaintsto internal stakeholders.Implement & maintain safety, health/environmentalprocedures and legislation (waste management andGood Manufacturing Practices).Verifying that the quality systems are working as per standard and that data integrity and information accuracy is being maintained.Develop subordinates and ensure training needs are met by carrying out training needs analysis.