I'm Amna. An enthusiastic, goal-oriented, results driven individual with a bachelors degree in business administration. I also work as a Virtual Assistant with experience in social media management and office administration. I specialise in start ups and I'm capable of handling multiple duties such as email handling, data entry, lead generation, preparing presentations, and customer service in smaller office or focusing on specific skills in a larger practice as a virtual assistant.
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Experience
Upwork
Jan 2023 – Mar 2023
QATAR
Administrative Virtual Assistant
● Managed appointments and calendar and booked meetings with new and existing clients
● Built up massive database of past and current clients and hunted down potential customers
● Organized and maintained online company files, invoices, and other digital documentation.
Fiver
Sep 2022 – Jan 2023
Silicon Valley California
Client Success Administrator
● Process all email communication by the client success department using the set standard of notating
● Communicate via customers’ live chat
● Reviewing reports to ensure the accuracy of customers information
Fiver, Couples therapist
Mar 2022 – Nov 2022
New york, USA
Social Media Manager
● Regularly engaged with customers on social media to increase awareness and answer inbound questions via direct
messages
● Developed marketing content such as editing videos, promotional material, and advertisements