Anastasia Alfereva, Smm-manager

About

Hello there! My name is Anastasia, I am 27. I speak English and Spanish, multitasking is my forte, and I genuinely enjoy working in this mode. Complex and unfamiliar topics don't scare me; in fact, I thrive on understanding them quickly and comprehensively. My proficiency in navigating online resources enables me to find the information I need effectively. My passion for growth and adaptability drives me to explore different fields and embrace fresh challenges. I am currently seeking exciting opportunities where I can utilize my skills and enthusiasm :)

Experience

Artwave

May 2022 – May 2023

Turkey, Alanya

Marketing Manager

The company was engaged in organizing events in Turkey. - planning, coordination and management of all aspects of the events, - formation of a unique and memorable image of the company. - engaged in maintaining social networks, being responsible for visual, high-quality content. - optimized advertising tools, which led to an increase in the effectiveness of advertising campaigns and a significant increase in sales.

Edicate Online

Aug 2021 – Apr 2022

Russia, Moscow

Account Manager

- communication with students in instant messengers, by phone and mail; -assistance on issues related to learning (scheduling changes: rescheduling lessons, replacing teachers, working on school learning platforms; - communication with representatives and teachers of foreign schools in the UK and the USA (coordinating the schedule of classes, including collecting feedback for students' parents); - work with a large number of spreadsheets and programs (google spreadsheets, AMO crm, Monday, Trello, Mango, Flex, foreign school programs, etc.);

Sunlight (jewerly)

Jun 2020 – Aug 2021

Russia, Moscow

Community manager

- work with clients in social networks (Facebook Business, Instagram, Youtube, Twitter); - moderation and responses to comments (work with negative); - work with reviews on various platforms (Google Maps, Yandex Maps, Yandex Market, Play Google, etc.)

Centeral Hotel & Hostel

Oct 2019 – Mar 2020

Russia, Moscow

Sales and Marketing Manager

- pricing; - tracking the load of the hotel and hostel; - search for companies for cooperation; - conclusion of contracts; - maintaining social networks

Vega Hotel 4*

May 2017 – Aug 2019

Russia, Moscow

Front desk administrator/ Senior front desk administrator/ Booking manager

- accommodation of guests, - control of shift work, - processing of booking requests; - communication with guests/organizations by e-mail, answering calls - working with Fidelio

Education

Polytechnic College

Sep 2012 – Jun 2014

Secondary special education, Master in Digital Information Processing

Anastasia Alfereva

Smm-manager

Skills

Languages