Anetha Pillai, Talent Acquisition Lead & Recruitment Specialist

About

With over 14 years of experience in the IT staffing industry, I have honed my skills in sourcing, recruiting, and placing top IT talent with leading companies. In addition, I have a proven track record of developing and implementing effective business development strategies that have resulted in significant growth for my past employers

Experience

Go Success Solution

Apr 2021 – Present

kuala lumpur

Talent Acquisition Lead & Recruitment Specialist

Business Development: Identifying and pursuing new business opportunities, building relationships with clients, and expanding the company's client base. Marketing: Creating and implementing marketing strategies to promote the company and its services, including online and offline advertising, public relations, and social media. Recruitment: Sourcing, screening, and interviewing candidates for placement with clients, ensuring that the company provides top-quality talent to meet the needs of its clients. Sales: Building and maintaining relationships with clients, negotiating contracts and fees, and closing sales. Operations Management: Overseeing the day-to-day operations of the company, including staffing, payroll, billing, and administration. Financial Management: Managing the company's finances, including budgeting, forecasting, and reporting, as well as ensuring that the company remains profitable. Compliance: Ensuring that the company complies with all relevant laws, regulations, and industry standards, including equal opportunity and employment laws. Leadership: Providing direction and guidance to employees, fostering a positive company culture, and building a high-performing team.

Nityo Infotech Services Pvt. Ltd

Apr 2020 – Mar 2021

kuala lumpur

Senior Business Development Manager

Responsible for acquisition of new business and sales management for the assigned accounts. Research and build relationships with new clients. Identify& analyze the client requirements & propose customized solutions for talent acquisition/branding needs Constantly updated the company’s contact and mailing lists Manage complex sales situations & acquire clients based on value based selling Business Development and Account Management in Recruitment / Staffing Company. play a role in making RFPs , RFIs and Solution/Financial proposals. Presentations and Demo's. Expert in IT solution product. Developing quotes and proposals, Costings, Terms Of Business, Service Agreements

myQuickhr Sdn Bhd

Oct 2018 – Mar 2020

kuala lumpur

Business Development Manager

In alignment with the sales strategy, create and implement a tactical sales plan to acquire new clients who are interested in a long‑term partnership with MYQUICKHR to support their efforts to improve their HR operations. Supports the achievement of objectives of executive management leadership, creating a culture of continuous learning, streamlining processes to gain efficiencies and productivity improvements. Prepared presentations for prospective clients. Quality Assurance ‑ Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality, and applies feedback from team members to improve performance. Work with technical team to develop requirement and scopes of work. Developing quotes and proposals, Costings, Terms Of Business, Service Agreements. Participation in RFP and preparation for RFP Demo .Continue working with technical team on system improvement and quality.

White collar Sdn Bhd

Nov 2017 – Sep 2018

selangor

Event Project Manager

Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Manages key client projects. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on‑time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress Manage the relationship with the client and all stakeholders.

DHL Express

Jan 2014 – Oct 2017

kuala lumpur

Senior Key Account Executive

Handle direct complaint which receive by country Manager and CS director from portal, email and social media. Interact with external customers in a professional manner for effective service recovery. Consult the CS Manager and design the approved Service Recovery system empowerment model in the department that will facilitate speedy resolution of service failures, customer complaints and other issues. Ensure complaint are closed within the KPI of service recovery. Analyze and provide report to Director for type of complaint and error receive in order to identify and manage numbers of complaintreceive. Manage Claim and approval for Client service recovery. Provide the full suite of customer service offerings (including bookings, enquiries, supply requests)to Key Account customers in addition to customised contracted services (eg Reporting etc). Prepare written correspondence to customers when required to furnish information requested by customers or in dealing with complaint resolution. Proactively inform customers on shipment delays and potential service failures. Subsequently coordinate within DHL network on service require within the Network Trace Procedures. Make joint visits to key account customers with sales staff as and when necessary to solicit feedback to improve the service provided to the customers. Work with Gateway, Operations and the DHL Network to achieve promised transit times, service levels and other contracted service requirements for Key Account customers. Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added service

Education

Nilai University College

Jul 2007 – Dec 2009

Advance Diploma, Aesthetic Business Management

Anetha Pillai

Talent Acquisition Lead & Recruitment Specialist

Skills

Languages