school Studied Computer Secretarial at Datamex Institute of College
watch_laterJoined November 13, 2021
Languages
English
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Advanced
Tagalog
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Native or Bilingual
About
I've worked hard in my education and now I'm ready to apply my knowledge into practice. While I don't have any real-life work experience, I've had a lot of exposure to the business environment. A lot of my courses involved working with real companies to solve real problems.
Experience
247 ai Philippines
Oct 2020 – May 2021
Makati City
Customer Service Representative Chat Support
Provides the best level of customer service by building rapport with the customer and possessing a genuine concern for their inquiries and needs. The representative will provide this quality service via phone, internet chat and/or email channels.
The Results Companies
Jun 2018 – Sep 2020
Pasig Philippines
Customer Service Representative
A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
Teleperformance
Jan 2017 – Jan 2018
Pasig Philippines
Customer Service Representative
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.