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Ankita Sangwan

Customer service executive

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Intro
Charkhi, India
Banking
Joined January 3, 2023

Skills

Languages

Hindi
-
Native or Bilingual
About
Personal banker, Hdfc bank Itd., Jhaijar Haryana Mar 2021 - Feb 2022 • Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying thecustomer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Prepare product or service reports by collecting a n danalyzing customer information Contribute to team effort by accomplishingrelated results as needed Insurance advisor, Policy bazaar, Gurgoan Jun 20-20Sep 2020 Customer support, Teleperformance, Bangalore Aug 2022 - Present Committed customer service expert with experience serving a variety of customers throughout the state. Notable accomplishments in meeting deadlines and increasing customer satisfaction. Excited for the opportunity to work with a new customer base as a customer service representative with