Even though everything is virtual, I am able to communicate with people well over the phone and in virtual meetings.
Experience
Vector Outsoursing Solutions
Sep 2021 – Present
Manila, Philippines
Account Supervisor
Key Responsibilities:
Demonstrated knowledge of company mission and goals and mentor
employees in reaching objectives aligned with company core values.
Established open and professional relationships with team members which
helped resolve issues and conflicts quickly.
Coached team members in customer service techniques, providing real-time
feedback and encouragement toward reaching goals.
Encouraged and promoted ideas aligned to business needs and benefits