As an experienced insurance agent with a strong background in customer relationship management and risk management, I have a proven track record of building lasting relationships with clients while exceeding agency goals. Throughout my career, I have honed my skills in evaluating clients' needs, proposing protection plans, and delivering risk management strategies that fit their risk profiles. I excel in collaborating with cross-functional teams to ensure policy requirements are met and claims are handled appropriately. Additionally, I am dedicated to adapting to new changes and challenges by keeping an open mind, seeking feedback and support from colleagues, and attending relevant training and development programs. My commitment to delivering the best possible service to clients is demonstrated through my ability to handle difficult customers or clients, manage multiple projects at once, and go above and beyond for clients, ensuring they have a smooth onboarding experience and are satisfied with the service provided by our company.