Ar Robee Deray, BI Developer/Data & Reports Analyst

About

I have been working as Reports/Data Analyst for more than 5 years. I am currently working as BI Developer to an international company with multiple offices around the world. I’m well knowledgeable with MS Excel, Basic SQL , Macros VBA, Power Query, Power Pivot and Power BI. I have worked in different types of business areas such as Bookkeeping, HR, Recruitment, Sales, Marketing and Call centre industry which allowed me to be versatile in my work and expand my knowledge with different set of KPIs. Large sets of data may be very overwhelming to look at but I can manage to simplify it and make it more convenient for viewing so it can help the business in decision-making. Looking forward to discussing my profile with you in detail by phone or through video chat.

Experience

Robert Walters - PH

Jan 2022 – Present

Makati City

BI Developer

Liaise with stakeholders across various business areas to evaluate and translate requirements into relevant, targeted, and insightful reporting. Understand the business problems and document reporting or dashboard requirements. Fully understand not just what is required, but what business problem needs to be solved. Involvement in project work to deliver new, innovative, and commercially astute reporting and analysis to the business. • Refine and improve the existing environment by using programming language to perform advanced data analytics and modelling. Work with the business to perform user acceptance testing and where applicable train and coach users to effectively use Power BI to create their own reports and analysis. Provide support and training as required to ensure the accessibility, delivery and performance of developed reports and dashboards. Identifying data quality issues and work with the DBAs to propose solutions to safeguard the accuracy of reporting. Participate in the documentation and maintenance aspects of the BI solution: auditability, security, accessibility and licensing. Work closely with the BI and Data team to ensure availability of appropriate data models to support the reporting environment. Responsible for building and maintaining reports in Microsoft Power BI, which are in line with design and development standards, that are accurate, effective, and understood by the business.

EMAPTA Versatile Services Inc

May 2019 – Dec 2021

Makati City

Data/Reports Analyst

Creating new and extending existing dashboards and reports. Work with the report stakeholders to understand their business needs and create reports and visualizations based on the business needs. Receive feedback from stakeholders on existing reporting assets and make changes as needed. Design and develop a comprehensive Data Model including all required business KPI’s. Creating report and visualizations using Power BI and the use of DAX language in establishing reports. Setting up financial report for multiple clients using Power BI and data maintenance.

Allegis Global Solutions

May 2018 – May 2019

Pasig City

Senior Strategic Operations Analyst

Ensure external and internal customer reporting requirements are addressed and delivered in a timely manner. Translate governance initiatives. Facilitate communication between Technology Management Team and Foster environment of innovation for team members (i.e., support creativity, thinking out-of-the-box Establish reporting standards for product offerings/service areas stakeholder’s requirements into reporting deliverables. Responsible for data quality and report creation for all new programs. Deliver ad hoc reports. Ensure reporting standards are applied to programs and deliverables. Create reporting solutions for new and existing programs. Liaison with leaders from all the client as reporting/data point of contact and to communicate data.

Teleperformance Philippines Inc

May 2015 – Feb 2018

Mandaluyong City

Metrics and Reports Analyst

Create and produce daily, weekly, monthly reports utilizing professional formatting to support all levels of management. Collaborate with key stakeholders to document and deliver ad-hoc data needs as well as special projects. Develop, build, and maintain reports that contains KPI metrics to monitor the performance of the operations. Performs basic analytical skills and develops standard reports with minimal variance.

Teleperformance Philippines Inc

Apr 2012 – Apr 2015

Mandaluyong City

L2 Service Representative

Provide excellent, personalized service to customer through excellent communication and product knowledge. Assists customers with functionality and basic troubleshooting of product or account issues. Provide technical assistance to technician as Level 2 Tester in fixing telephone issues. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Results Manila Inc

Sep 2010 – Jul 2012

Quezon City

Claims Representative

Provide excellent customer service to client, providers, vendor enrolled or affiliated with the client in healthcare Industry. Assists in resolving serious complaints and escalated calls. Handle Inbound calls of prospective customers interested in Medicare Advantage plans. Explain features and advantages of Medical plans to promote application for insurance plans.

Education

University of the Philippines Los Banos

Jun 2004 – May 2008

BS Agricultural Chemistry, Undergraduate - Did not finish

Ar Robee Deray

BI Developer/Data & Reports Analyst

Skills