I have always enjoyed working with people and solving problems, which makes me feel that customer service is the perfect field for me. As a customer service representative, I would be able to utilize my interpersonal skills and knowledge to help customers find solutions to their issues.
My strong sides include excellent communication skills, both verbal and written, as well as the ability to remain calm and professional under pressure. I have experience in handling difficult customers and am able to de-escalate tense situations through active listening and empath
