Hi this is Asad Saghir! I am an experienced customer service specialist with over eight years of professional experience.
As a customer service specialist, I have developed excellent communication skills, including active listening, empathy, and clear and concise communication. I am adept at using various communication channels, including phone, email, chat, and social media, to engage with customers and provide them with satisfactory solutions to their problems.
My dedication to providing exceptional customer service has likely earned you the trust and loyalty of customers and contributed to the growth and success of the companies you have worked for. My experience and expertise make you a valuable asset to any organization that values customer satisfaction and strives to provide the best customer experience possible.
Experience
Eocean Private Limited
Dec 2015 – Present
Karachi
Asst. Manager Customer Services and Carrier Relations