I am a dedicated service associate with 1 year of experience in providing excellent customer service in the insurance industry through active listening and problem solving attitude. With depth knowledge of how to best assist of all types of clients in the most challenging situation, weather face to face, over the phone or by E-mail. Very well organized with the ability to be productive dependable and multitask when necessary. A team player capable of assuming a Variety of responsibilities.
Experience
Globiva services pvt ltd
May 2022 – Present
Gurgaon
Senior Execuitive
Insurance customer service representatives work in the insurance industry and provide a valuable connection between insurance customers and policy providers. My job is to handle all customer queries and complaints also the escalation calls. I also provide prospective customers with detailed information about Insurance company products.