I consultant customers to transform their IT Application portfolios and move to the cloud. They can build custom applications without having the burden of Acquiring, Administering, and Maintaining Infrastructure. Proven ability to manage all phases of project life: Inception, Documentation, Procurement, Deployment, and Turnover for Monitoring and Administration.
Pardot and Autopilot in the application of digital marketing strategy to develop awareness, convert leads to buyers, and engage customers. A rare combination of strategic and technical capabilities. Expertise in buyer journeys, customer experience management, conversion rate optimization, content strategy, and social media.
I specialize in helping small businesses get the most out of their marketing budget. I'm helping dozens of clients from more profit while spending less - and I've done it over and over again
If that sounds like a good fit for your business, let's connect! I'd love to learn more about your
company and make the "impossible" possible for you.
Consultant with expertise in Enterprise Application virtualization, Desktop, and Server Virtualization,
Cloud computing. My verticals are in Microsoft, AWS, and VMware technologies with an emphasis
on transitioning organizations to flexible cloud-based architectures.
Product strategy and technical marketing expert with strong business development skills
I never shy away from big challenges and something that keeps me going and looking for that next adventure.
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Experience
Upwork · Freelance
Dec 2019 – Present
Salesforce Administrator & Pardot
CloudJunction Advisors
Jan 2018 – Oct 2019
Toronto, Ontario
Associate Salesforce Administrator
- Establish and maintain governance and design principles for optimal usage of Salesforce.com and connected
business systems.
- Coordinates user acceptance testing (UAT) with the business client.
- Prepares System Requirement Documents, functional specifications, tests, and user documentation.
- Salesforce administration and configuration including workflow, validation rules, security and profiles, page layouts,
lightning page layouts, record types, data loader, dashboards, approval processes, change sets and deployments, and
third-party integration.
- Maintain overall Salesforce system configuration, sales & marketing reporting, and dashboards, data maintenance.
- Performing data migration using Salesforce Data Loader.
- Perform data cleanup, extraction, and mass changes using Data Loader
- Support Product Email Marketing by implementing strategic marketing workflows in Pardot, incorporating processes
including lead generation, scoring, management, and qualification as well as email and drip marketing.
- Using a marketing automation system (Pardot) and CRM (Salesforce) to track and measure campaign performance
and drive insights for optimization opportunities and improve performance benchmarks.
L'Oréal
Oct 2016 – Jan 2018
IT Consultant
• Successful delivery of Project Data Center Migration, New Office Setup, SAP Business One, Sapphire – SAP Installation and Secure Printing, Network Optimization, Local solution for backup, BitLocker, One Drive, and Office 2016 with Windows 10.
• Manage multiple vendors providing facility maintenance and repair, Cleaning, Power Installation, and Cabling.
• Coordinated hardware installation project.
• Providing level 1 & 2 problem isolation support, determination, and recovery of network resources.
• Setting up new Infrastructure between the manufacturing plant and regional Office.
• Responsibilities include setting up and management of Data Center, Office setup, Wide-area Network for international and local connectivity, Server management for local applications, and ERP. Established SLA with HP and Cisco partners to ensure Business continuity.
• Windows server 2008 and Windows Server 2012 Installation, deployments, troubleshooting, and automation.
• Maintained detailed procedural documentation regarding Operation system, localization installation, and configuration of software package and periodic backups.
• Development and Implementation of IT procedure, Disaster recovery, and User account management.
• Perform SAP System Installation, Configuration, Updates & add-ons.
• Microsoft SCCM package creation and task sequence advertisements.
• Maintain details procedural documentation regarding Operation System localization, Installation, and Configuration of software packages.
• To ensure comprehensive security compliance, including software vendor patches, network trust, Password strength, and Network layer filtering