Sales Manager with a BS in Electronic Engineering and over 10 years of experience in sales support, management and business operations management, application engineering and logistics. Self-driven and results oriented. Highly motivated and customer focused.
Experience
Thales
Dec 2018 – Present
Santo Domingo
System Administrator
System Manager of SCADA/ATS and Security System
• Configuration and programming.
• Identification and resolution of problems
• Supervision of installation, start-up and tests.
• Management of selection and hiring of suppliers.
Grundfos
Oct 2012 – Dec 2018
Caribe
Senior Customer Representative and Application Engineer
• Project Management and Planning.
• Assisted Sales Managers and others in implementing territorial strategies to grow revenue for an international pump manufacturer from an annual $1,000,000 to $10,000,000.
• Customer Pre and Post-Sales Support for the Caribbean and Central America
• Direct advice with clients about the equipment and its operation.
• Took on own projects to allow faster and more efficient responses
• Assisted in sister band integration to product portfolio
• Coordinating with production to ensure customer orders ship as scheduled.
• Managing the creation of orders approximately 5 per day.
• Managing open orders (modification, status, delivery, tracking information, etc.) more than 50 orders per day.
Education
Escuela de Organización Industrial, EOI
Sep 2018 – Sep 2019
Ecommerce, Master
Instituto Tecnologico de las Americas, ITLA
Oct 2011 – Dec 2012
Communication Technology, Networks and Connectivity.