Brithanie Liddy

About

I’m a highly motivated individual with 6+ years of customer service.

Experience

Heimer, Fiore, Turco Eye Care

Jun 2023 – Present

State College, PA

Medical Receptionist

• Managing scheduling, rescheduling, and cancelling appointments between six practitioners with varying office locations. • Reliably obtaining and sending confidential patient records and information, along with parsing CCD (continuation of care documents) information for urgent scheduling. • Obtaining thorough information from patients to assist the doctors’ technicians in appropriately scheduling patients. • Sanitizing and upkeep of our lobby and front desk area, with occasional assistance in maintaining the appointment rooms as well. • Quickly and accurately familiarizing myself with the appropriate terminology related to the ophthalmic practice.

CVS Pharmacy

Jan 2023 – Feb 2024

State College, PA

Pharmacy Technician

• Assisted with updating customer information in the database, ensuring to follow HIPAA regulations. • Processed prescription orders from physicians/doctors, ensuring to cross check information provided about the patient on the database and ensuring labeling and medicine quantities were correctly issued. • Provide friendly & approachable customer service, ensuring to engage with patients in a friendly supportive manner. • Maintained cleanliness of the pharmacy, managing stock intake & addressing any discrepancies that may be found.

Woodmark Pharmacy

Jul 2022 – Sep 2022

Plainville, CT

Pharmacy Technician

• Answered incoming phone calls and addressed questions from customers and healthcare providers. • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. • Counted and labeled prescriptions with correct item and quantity. • Stocked, labeled and inventoried medication to keep accurate records. • Correctly entering and revising prescriptions as needed. • Managing multiple daily deliveries. • Assisting in tracking stock of products, with special care for regulatory substances. • Left due to relocation.

CVS Pharmacy

Oct 2021 – Jun 2022

Avon, CT

Pharmacy Technician

Education

University of Hartford

Aug 2019 – May 2021

Bristol Eastern High School

Aug 2015 – Jun 2019

High School Diploma

Skills

Languages