I am a reliable, hardworking, responsive and flexible individual who have over 5 years of experience giving professional and quality service to call center companies. I adopt to changes very well as I do know within a company there will always be changes
I have quite amount of skills with communicating with clients over the phone, via chat and email. I have experience with Live chat support and am eager to learn to use any new tools and applications to get the job done. I have a High Diploma and quite a few certificates in customer service.
I meet deadlines, I am a great team player and also a multi Tasker. If I need to complete the job by myself I can also get it done alone. I really look forward working with you in providing excellent and great customer service and whatever else you may need help with, am definitely here.
Experience
Hinduja Global Solution
Sep 2021 – Present
Kingston Jamaica
Customer service rep
I am a customer service representative at HGS. I currently take inbound, outbound and chats. I have been working for them currently for 1 year now. I am a reliable, hardworking, responsive and flexible individual who have over 5 years of experience giving professional and quality service to call center companies. I adopt to changes very well as I do know within a company there will always be changes