I am a customer service agent with 2 years of experience working for Amazon. I am a self-disciplined individual who has a strong attention to detail. I am very much a people person and enjoy helping others in the best way that I can. I am very self-motivated and can work well in a remote setting. I work well under pressure and always go above and beyond for my customers and associates.
Experience
Amazon development centre
Jun 2020 – Feb 2022
Remote , South Africa
Customer Service Agent
I dealt with customer enquiries via email, phone and chat. My customers were all based in the UK and I would assist them with their orders, payment issues, delivery issues and everything retail related. I was also put in the Digital Department where I assisted customers via phone , chat and email with their Amazon Devices and troubleshooting.
