A bachelor's degree in Community Education with Human Rights emphasis focused on achieving goals I'd been working on and putting into practice acquired knowledge. I assume every job, task, and opportunity showing good performance. Great knowledge in areas such as: leadership and team-guiding, project development, KPI's follow up, customer service, social approach, adult pedagogy, multimedial design, languages, and vocal technique.
Experience
Scotiabank
Nov 2022 – Present
Bogota
Training specialist
Responsible for facilitating and training new/current employees. Ensuring the achievement of different competences during the path. As well as, providing an effective plan based on the operation needs, for them to become competent and skilled advisors on their job.
Scotiabank
Mar 2020 – Nov 2022
Bogota
Team Leader
Responsible on providing guidance, support and leading a whole team. Encouraging them to achieve collective/individual goals with outstanding performance by setting up common strategies during certain period of time.