I've worked within the B.P.O. industry (call center) for approximately 5 years. I have experience with working onsite, homebased and remotely since of before. There's a passion within me for sales the ability to persuade someone into finding meaning of whatever it is we're offering provides me with a thrill. Customer service no different having the ability to speak with customers in and around the world is what spiked my interest throughout. I'd love if it is that you consider me the honor of being apart of your team, as I will show up on time and have all required tasks of me completed daily leaving both my clients/ customers happy. I'll also abide to all rules and regulations set by the management team and protect our consumer's information at all cost. Hopefully I will hear from you soon best regards Carmara.
Experience
Vxi Jamaica Ltd.
Aug 2019 – Sep 2020
Jamaica
Customer service / sales expert.
My primary responsibilities were to answer calls/ chats/ emails/ customer queries and upsell on products and services. Regain previous customers. I was actually selling Tv services (Direct TV) I paid keen attention to what customer had before what sparked their interest currently (genres) tailored packages depending on their budget if it was that they disconnected due to bill increases.
