Experienced Brand Manager with a demonstrated history of expertise in the apparel and fashion industry, now I'm utilizing retail experience and customer success into the metaverse through Digital Marketing and E-commerce. Fusing the beauty of Digital Marketing with the aesthetic of design.
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Experience
Giftwalker.app
Dec 2021 – Present
Croatia (Remote position)
Community & Customer Success Manager
Managing virtual office functions including Slack and Google drive/Google Suite.
• Partnership and contract negotiations, terms and conditions,
building our online presence through engaging content.
• Creating marketing campaigns highlighting the app functions and
problem-solving attributes.
• Grow sales through Amazon affiliate marketing program and
develop trust in the products we feature.
• Monitoring of customer growth or setbacks, developing marketing
strategies and content to better promote the app and increase
reach/engagement/downloads.
• Developing content calendar that is seasonal and relatable to our
target audience, measuring success points and areas of
improvement through consistent monitoring and agility in reaction
time.
-Daily online communication with customers and community through social media platforms.
