I'm 31 years old from Argentina, I'm a certified Translator (from English to Spanish) and I'm currently studying to be a professional Proofreader and Community Manager.
Experience
Itrio S.A.
May 2022 – May 2023
Argentina
IT Help Desk Analyst
I’ve previously worked as an IT Help Desk Analyst in which I performed many technical support tasks such as resolving inquiries submitted by the users (both internal and external), communicating with clients through a corporative chat or phone calls, and working on-site and remotely. I also did many administrative tasks such as having full control of the company’s payroll and stock, warranty requests, data management in Excel spreadsheets, etc.