I am Data-driven and detail-oriented professional with experience in data entry, customer support, and project management. Skilled in data analysis and problem-solving. Strong communication skills and ability to work independently and as part of a team. Certified project manager and data analyst with a passion for data-driven decision making. Eager to bring my skills and experience to the table and help your company achieve its goals.
Experience
Grant Mobile Solutions limited
Nov 2022 – Present
Nigeria
Front Desk Administrator
* Answering and directing phone calls and taking messages.
* Coordinating deliveries, mail, and other office tasks.
* Greeting visitors and providing a friendly, professional first impression.
* Scheduling appointments and meetings for staff and clients.
* Assisting with office projects and administrative tasks as needed.
* Improved visitor check-in process, resulting in a 25% reduction in wait times.
* Created a new office policy manual, streamlining processes and improving communication among staff. Achieved a 95% customer satisfaction rating on surveys.
* Trained three new staff members on office procedures and company policies.
* Won an employee award for outstanding customer service.
