Christina Harrison, Senior Program Manager with 15+ years of experience

Virtual Venues, LLC

Sep 2019 – Present

Portland, OR, USA

Senior Program Manager

•Manages high-level / VIP Client, NIKE, while also overseeing other demanding accounts such as NYSE/ICE, University of Rochester and The Reach Institute •Demonstrates strong ability to multitask: -Supporting / training speakers and admin team; conducting soundchecks for speakers while in “virtual” greenroom; introducing event and speakers to “LIVE” audience; running audio bridge or managing Audio Operator(s); overseeing group of Event Producers while acting as main point of contact for high-level events, following ROS (run-of-shows) while simultaneously streaming hold/intro/outro music, spotlighting speakers and providing technical support to an audience ranging from as low as 15 to as high as 14,000 participants •Escalates and manages unexpected “LIVE” Event issues: -Troubleshooting with Tiers 1 & 2 Support; keeping presenters calm and sometimes unaware of any issues; alerting fellow colleagues of relevant technical issues and providing real-time support to “LIVE” attendees •Offering support and training to fellow colleagues as the SME, (Subject Matter Expert), of Zoom, OBS, (Open Broadcaster Software), and LearnUpon (main LMS product) •Recognized as most valuable employee by direct Manager

Christina Harrison

Senior Program Manager with 15+ years of experience

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