User's Cover Picture
User's avatar

Christine Troyano

Social Protection

Message
About
I'm Christine Troyano, a dedicated social protection specialist with over 10 years of experience supporting some of our most vulnerable community members. My career has been driven by a deep commitment to helping people navigate complex systems and access the resources they need to stabilize their lives. What sets me apart is my combination of direct service experience and cross-cultural expertise. I've worked extensively with individuals experiencing homelessness and mental health challenges, processing hundreds of applications monthly and successfully connecting over 900 clients to essential services. My roles have spanned from eligibility worker positions in Marin and Nevada Counties to housing program coordination, giving me comprehensive insight into how different social protection systems interconnect. My international background is particularly valuable in today's diverse communities. Having taught ESL across three countries and worked with over 850 students from various cultural backgrounds, I bring cultural sensitivity and adaptability that are essential when serving multicultural populations. This experience has taught me that effective social protection work isn't just about knowing the systems—it's about understanding people and meeting them where they are. I'm passionate about breaking down barriers that prevent people from accessing support. Whether that's advocating for a client facing housing discrimination, helping someone navigate the complexity of multiple benefit programs, or simply providing the empathy and active listening that helps someone feel heard and valued, I believe in the power of human connection in social protection work. My sociology background from San Diego State, combined with my hands-on experience in case management, needs assessment, and multi-agency collaboration, has equipped me with both the theoretical understanding and practical skills needed to make a real difference in people's lives. I'm motivated by the opportunity to continue strengthening social protection systems and ensuring they truly serve those who need them most.