Im a foodie and I like to watch Netflix! I also have an accounting and administrative background.
Experience
cdc
Apr 2020 – Sep 2021
milwaukee
call center
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
bloom co
Jun 2018 – May 2021
milwaukee
accounting assistant
Scheduled meetings, bookings, and minor office events.
Performed clerical duties such as word processing, data entry, answering phones, filing, scanning, faxing, drafting and reconciliation.
Assisted manager with insurance claims.
SAP ERP experience as well as QuickBooks.
divine health care
Jan 2014 – Feb 2018
milwaukee
administrative assistant
Maintained accurate records of patient care, condition, progress and concerns.
Obtained information about clients' medical history, drug history, complaints, and allergies.
Scheduled clients’ medical appointments.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Helped with engagements and activity planning