I am a Customer Experience and Support Specialist, with driving initiatives focused on Customer success and growth,Retail Sales Executive, and Turning complex products into Saleable Products
Experience
Multi-choice Nigeria
Jan 2022 – Dec 2024
Portharcourt
Customer service Support
Increased customer satisfaction and revenue by 25% by attending to customers and resolving over 220+ weekly enquires and complaints.
Work with Sales men and women assigned to me during Company’s Project Storm.
Take great pride in ensuring positive overall customer experience by using a customerfocused approach, to troubleshooting, resolving problems and ensuring repeat business.
Identifying a customer's needs, pitching relevant products or services, and ensuring they
have a positive experience from start