I've worked in customer service for 7 years. I have very strong communication skills both verbally and written.
Experience
Davis Chevrolet GMC Buick
Mar 2024 – Aug 2024
Alberta, Canada
Parts Delivery Driver
Kept records of pickups and deliveries and obtained necessary signatures and receipts. Developed strong relationships with customers by providing professional and courteous service during deliveries. Collaborated with warehouse staff to ensure proper packaging
and loading of parts for efficient delivery. Conducted regular inventory audits to identify discrepancies or potential issues, taking corrective action as necessary to
maintain accurate records and prevent future errors
Davis Chevrolet GMC Buick
Dec 2023 – Mar 2024
Alberta, Canada
Wash Bay Attendant
Reduced wait times for customers by optimizing workflow processes within the wash bay facility. Ensured high-quality results with meticulous attention to detail when performing vehicle cleaning tasks.
Tank Traders
Dec 2022 – Aug 2023
Ontario, Canada
Propane Yard Worker
Conducted periodic audits of cylinders stored onsite, verifying that inventory levels matched recorded data accurately. Assisted in loading and unloading of propane delivery trucks,
ensuring timely deliveries to customers. Maintained accurate records of propane transactions, ensuring compliance with regulations.
Totally Reptiles
Apr 2022 – Jul 2023
Ontario, Canada
Pet Store Clerk
Assisted customers in finding the perfect pet for their needs by sharing expert knowledge about various breeds, species, and temperaments. Handled cash register transactions accurately, ensuring prompt service during busy times at the checkout counter. Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store. Helped manage the stores social media pages to engage new customer interactions.
McDonald's
Jan 2018 – Mar 2022
Ontario, Canada
Fast Food Team Leader
Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours. Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner. Improved efficiency of drive-thru operations by monitoring traffic flow and adjusting staffing as needed. Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.