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Colleen Forrester

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Troy, United States
Wireless Helpdesk at Verizon at Rose International
Joined May 5, 2025

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About
I have experience in customer service and technical support, with multiple opportunities to advance into management roles. I'm passionate about continuous learning and consistently strive to excel. I welcome additional responsibilities outside my usual scope to support my team and value cross-training to expand my skills. My main focus is delivering excellent customer service, assisting clients with diverse challenges, and maintaining composure to de-escalate situations whenever possible.
Experience
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Rose International
Nov 2025 – Present
Wireless Helpdesk at Verizon
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