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MarineTraffic

MarineTraffic: The #1 ship tracking service in the world

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Full Time Remote
Europe
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest, and gives our people the confidence to be bold, to try new things and to grow. As a result of our rapid growth we are looking for a Senior Product Marketing Manager who will be responsible for communicating and promoting MarineTraffic products to the market to ensure understanding and high adoption. As the Senior Product Marketing Manager you will manage a team of product marketing professionals. Your team is responsible for communicating and promoting MarineTraffic products to the market to ensure understanding and high adoption, and for communicating the market's needs and wants to the Product Development Team to ensure we employ our development resources to create valuable new products. Responsibilities - Act as the user's champion where product development is concerned. - Continually research, understand and communicate the market's needs - Manage a marketing agenda for communicating and promoting MT products - Be the voice of Sales and Marketing in all Product Team meetings and be the voice of Product in all Sales and Marketing meetings. - Cooperate with the Product Team on go-to-market strategy and launch plans - Contribute and QC offline marketing material designed to support our internal teams. - Liaise with the Customer Success and Sales Teams to ensure they have a strong understanding of all products ahead of release and throughout their development. - Train and support all employees on products when required. - Provide a sales perspective on outbound communication - Contribute to selection, planning and organization of external events MT attends - Measure, and report back, on product usage to the relevant teams - Represent MarineTraffic at events, both to promote the products and to gain first-hand insights into the needs of the market and to start conversations that can lead to new or improved products. Requirements Here is what we will be looking for during the selection process: - Prior experience in managing teams - Very strong written communication skills in English - The ability to match solutions to the problems faced by the market - Attention to detail and appreciation of quality - Strong team-player traits - Prior experience in SaaS companies Benefits And these are some of the perks you receive when you join MarineTraffic: - Work in an international, dynamic and fun environment, at a growing company - Full support of remote working - Travel opportunities - Support and personal budget for training and development Does this role sound challenging enough to excite you? Apply now to become a part of a run and dynamic team at a globally recognized industry leader. https://apply.workable.com/marinetraffic/j/250D041FFB/
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Full Time Remote
Singapore
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest and gives our people the confidence to be bold, to try new things and to grow. As a result of our significant growth we are looking to add a seasoned sales hunter to drive sales activity in APAC region as part of the Singapore sales team. It requires an entrepreneur and self-starter mentality, someone who can bring new logos across various key verticals. We are looking for a competitive and trustworthy Territory Sales Manager to help us build up our business outbound activities. You will be responsible for managing new and existing customer sales requests and maintaining customer satisfaction. The goal is to meet and surpass the company’s expectations to drive rapid and sustainable growth. Responsibilities of your role: - Managed an assigned territory with the associated revenue targets and commission structure. - Able to develop and present a thorough territory plan within the first 90 days. - Execute business development activity to strategically grow the customer base through prospecting and cold calling. Leverage a repeatable sales process to drive to closure. Be expert at selling to both commercial organizations and government across a range of industry verticals. - Exceed activity, pipeline and revenue targets and lead contract negotiations. - Keep accurate and complete information on the Salesforce CRM system including prospecting activity, closing, sales pipeline and forecasting, close ratios and market intelligence. - Obtain in-depth knowledge of MarineTraffic’s products and services. - Follow a consultative approach in order to understand client’s needs and business challenges. - Accurately calculate quotations, handle invoices and license agreements. - Collaborate with internal stakeholders (Pre-Sales, Product, Engineering) regarding existing and new clients to identify and resolve client concerns. Establish and maintain current and potential client relationships. - To research and utilize industry tools to identify opportunities for business growth. - Sharing Customer feedback, communicating product and services opportunities, with internal teams at MarineTraffic. - Participate in marketing events, trade shows and company events. - Approximately 30% to 40% travel. - Report to the Regional Sales Manager on (weekly/monthly/quarterly) sales results. Requirements It’s essential that you have: - 3-5 years of prior sales experience working for a technology vendor selling Enterprise solutions (Data, Cloud, Software, SaaS). - Previous experience of working at established and early-stage companies. - A track record of developing a greenfield territory, adding net new logos. - A hunting mentality with a very strong Sales DNA and demonstrated success. - The ability to identify use cases and value propositions across a broad range of verticals. - Excellent communication and interpersonal skills. Fluent in English, knowledge of other languages is beneficial. - Have strong numeracy and analytical skills. - Have good IT skills: you are comfortable using Microsoft Office. - The ability to work cross-culturally and cross-functionally. - The right level of entrepreneurship, creativity, and commitment. - Maritime domain experience is a plus. - Have a prior experience in shipping or fleet operations will be an added advantage. - A Bachelor’s degree or higher. Benefits - Work in an international, dynamic and fun environment, at a growing company - Attractive remuneration package - Continuing education and training - Pleasant and fun working environment - Huge learning experience and room for experimentation. - Remote work flexibility If you’ve read the description carefully and feel you are a genuine fit for this role, which is both challenging and fun, we would like to hear from you. Get your career on course by joining a globally recognized industry leader. Apply now. https://apply.workable.com/marinetraffic/j/DEE1FA3809/
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Full Time Remote
Latin America
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest and gives our people the confidence to be bold, to try new things and to grow. As a result of our rapid growth, we are currently on the lookout for a Customer Support Agent to join our Customer Success Team. As a Customer Support Agent your ultimate goal is to provide remarkable customer experience. You will interact with the vibrant maritime community through various channels. You will ensure that customers’ needs are met by assisting customers who have questions, are experiencing problems with the service, or need advice about the product. Role and Typical Tasks - Respond to customer-submitted requests via the ticketing system and live chat - Troubleshoot and guide customers through product - Assist customers with their purchasing decisions - Identify upsell opportunities - Manage customer complaints - Compose articles for the Knowledge Base - Participate in scheduled team meetings out of working hours Requirements Must have: - Fluency in English is a must - additional languages are considered a plus - Excellent written and verbal communication skills - At least 2 years of prior experience in similar position - Ability to understand the needs of the average user in an online world - Effective communication with non-technical people to resolve technical issues - Exceptionally strong and intuitive technological skills - Self motivated problem solving and troubleshooting skills - Strong active listening skills & practicing empathy - Ability to multitask, prioritize and manage time efficiently - Friendly, energetic attitude Nice to have: - Knowledge of the Shipping industry - Experience in phone support - Experience in SaaS environment This is a fully remote position. To telecommute effectively you must have: - Availability of quite home-office - High-speed internet Benefits And these are some of the perks you receive when you join MarineTraffic: - Work in an international, dynamic and fun environment, at a growing company - Travel opportunities - Support and personal budget for training and development Do you feel passionate about solving problems and helping others succeed? Apply now to become a part of a run and dynamic team at a globally recognized industry leader. https://apply.workable.com/marinetraffic/j/BB2ED0F2C4/ Working hours: 15:00 - 23:00 UTC & 16:00 -00:00 UTC depending on Summer Time changes.
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Full Time Remote
Greece
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest and gives our people the confidence to be bold, to try new things and to grow. As a result of our significant growth, we are looking to add a talented Customer Success Manager (CSM) to serve as the direct owner of a portfolio of our Professional customers. As a CSM you will be responsible for optimizing the post-sale customer relationship, serving as the primary point of contact for the customer. Ensuring a smooth and positive customer experience, you will expertly facilitate communication between the Product, Marketing and Sales Teams. This role will see you working with a number of key customer accounts and serving as a trusted advisor. As a key member of the Customer Success Team, you will be responsible for implementing and managing contract renewal initiatives, maintaining the contract revenue base at the highest possible retention rate while seeking growth opportunities. Your Key Responsibilities are: - Maintain a highly collaborative and positive relationship with the customers - Ensure customers renew their contracts - Discover and identify up-sell/cross-sell opportunities to maximize customer growth - Drive adoption and make sure customers use MarineTraffic to its full extent - Help customers plan and understand the best ways to utilize our products, based on their business needs - Understand customers' business, and identify opportunities for MarineTraffic to add value - Support our customers and train them on our products - Provide and manage feedback to various internal customer teams to improve customer experience - Log client communication and document relevant activities in our CRM - Gather feedback from customers and analyze data to identify best practices - Work closely with our Sales and Marketing Teams to ensure customers' smooth transition from one team to another - Traveling 2 - 4 times a year to represent MarineTraffic at industry events and conferences Requirements - 2+ years relevant work experience in client-facing roles (Account Management/Sales) - Proven previous experience in the shipping industry - Have regularly exceeded your targets and enjoy working to your KPIs - Excellent written and oral English language communication skills - Experience in working with remote Team members - Demonstrated ability to build relationships and trust with clients, while identifying and assessing client opportunity and risk - Ability to thrive in a dynamic environment, prioritizing and adjusting to multiple and varying tasks daily - Effective presentation skills with the ability to deliver clear and concise messages both internally and with clients Benefits - Work in an international, dynamic and fun environment, at a growing company. - Continuing education and training. - Huge learning experience and room for experimentation. If you are looking for a role that is both challenging and fun, get your career on course by joining a globally recognized industry leader. https://apply.workable.com/marinetraffic/j/3F31CCE33D/
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Full Time Remote
Anywhere
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest, and gives our people the confidence to be bold, to try new things and to grow. We are currently looking to add another Product Marketing Manager to our team. As a Product Marketing Manager at MarineTraffic, you sit at the convergence of Customer Success, Marketing, Product, and Sales, and have the overall responsibility for the presentation of some of our solutions. As the ideal candidate, you have experience in product marketing, digital marketing and/or product management - in a Logistics context. You have solid written communication skills, as well as the ability to grasp and translate technical concepts into value that your market will relate to. Your key accountabilities are: - Product positioning and messaging - Liaise with internal stakeholders to ensure they have a strong understanding of all products ahead of release and throughout their development. - Reporting on the performance of solutions for which you are responsible Here are some of the things you’ll be doing: - You’ll own the Go-To-Market for one of our main focus industries, working directly with the Product Managers on the solutions for your market, to ensure that the messaging accompanying those solutions is as good as the solutions themselves - You’ll cooperate directly with the Demand Generation and Communication functions on effective messaging and campaigns to promote MarineTraffic solutions - You’ll spend time conducting user interviews and building buyer personas so that you can nail the positioning of our solutions for your market Requirements - You have strong written communication skills in English - You enjoy talking to people, learning from them and teaching others - You care about people and enjoy finding solutions to problems - Prior experience in a Logistics company or serving the Logistics industry - Experience in a SaaS company will be considered a plus Benefits And these are some of the perks you receive when you join MarineTraffic: - Work in an international, dynamic and fun environment, at a growing company - Work from one of our office locations or remotely from anywhere in the world - Private medical insurance - Travel opportunities - Support and personal budget for training and development Does this role sound challenging enough to excite you? Apply now to become a part of a fun and dynamic team at a globally recognised industry leader. https://apply.workable.com/marinetraffic/j/AE88D0F58B/
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Full Time Remote
Anywhere
1 month ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest, and gives our people the confidence to be bold, to try new things and to grow. As a result of our rapid growth, we are looking for a Front-end developer who will be working on our web and native application client interfaces, implementing products and features in collaboration with our Back-end team. Key Responsibilities include: - Working directly with our designers and back-end developers to implement new products and continuously improve our web app. - Proactively optimizing client code to ensure stability and high performance. - Iterating quickly based on user feedback. Requirements - You’re a fast learner and can contribute from day one - You have proven experience working on a software application at scale - You have sufficient experience with frameworks like React, Vue, AngularJS or Ember. - Stay up-to-date on emerging technologies - Concepts like SOLID and TDD are not just acronyms, but part of your mentality - Collaborate with back-end developers and UX designers to improve usability - You are not afraid to deal with technical debt. In fact, you embrace the challenge. - You have an excellent command of written and spoken English. Benefits And these are some of the perks you receive when you join MarineTraffic: - Work in an international, dynamic and fun environment, at a growing company - Support and personal budget for training and development - Work from one of our office locations or remotely from anywhere in the world - Competitive remuneration package - Huge room for creativity and innovation - Pleasant and fun working environment - Private medical insurance If you feel you are a genuine fit for this role, which is both challenging and fun, we would like to hear from you. https://apply.workable.com/marinetraffic/j/A6A70D8AEC/
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Full Time Remote
Anywhere
2 months ago
We are a growing group of 140+ talented people, spread over three continents and united by one common mission: To improve efficiency in shipping through transparency and data-driven decisions. Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate. Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest, and gives our people the confidence to be bold, to try new things and to grow. As a result of our rapid growth, we are looking for a Senior Back-end developer who will be working on the core platform and infrastructure that serves our web, iOS, and Android applications to millions of MarineTraffic users. Key Responsibilities include: - Owning major parts of our infrastructure and improving them to accommodate our growth - Working on project teams to grow the existing products and support the latest features that we have in development - Contributing your insights across the team to help us re-architect existing systems for scale and extensibility - Test your code to assure quality of new and existing functionality. - Experiment with new frameworks and technologies and learn continuously. Requirements Must have: - Degree in Computer Science, Computer Engineering or equivalent - Proven experience working on a software application at scale - At least 3 years for Mid level / 5 years for Senior level of working experience in software development with PHP - Knowledge of relational database systems (MSSQL) - Experience in building and consuming REST APIs - Comfortable deploying and monitoring systems - Familiar with SOLID principles and software design patterns - You’re a fast learner and can contribute from day one - You have an excellent command of written and spoken English Nice to have: - Knowledge of non-relational database systems (e.g. Redis, MongoDB) - Comfort in TDD and other testing practices - Experience working with a cloud environment - Experience with containers (Docker) - Experience working with event streaming - You are not afraid to deal with technical debt. In fact, you embrace the challenge Benefits And these are some of the perks you receive when you join MarineTraffic: - Work in an international, dynamic and fun environment, at a growing company - Support and personal budget for training and development - Work from one of our office locations or remotely from anywhere in the world - Competitive remuneration package - Huge room for creativity and innovation - Pleasant and fun working environment - Private medical insurance If you feel you are a genuine fit for this role, which is both challenging and fun, we would like to hear from you. https://apply.workable.com/marinetraffic/j/00C84348E7/