MSPbots

Key Responsibilities Manage and develop a support team to provide support to our clients Follow up on and take responsibility for unresolved issues or escalations Set SMART goals based on business targets and objectives and conduct regular check ins Maintain a welldefined and operational working practice with minimal disruption using technology to improve efficiency as appropriate Liaison with the internal functions including sales product management onboarding and other service functions Ensure

The ideal candidate will be responsible for planning coordinating and implementing projects within the decidedupon budget timeline and scope They will also effectively monitor and present project updates to relevant stakeholders clients or project team members Responsibilities Set project timeline Monitor project deliverables such as budget schedule timeline roles and responsibilities Update relevant stakeholders or team members to ensure the teams are on track with project requirements Prepare

This position works with the executive team to develop and coordinate training for all operations employees This person will be responsible for generating highly rich and dynamic training materials as well as have a deep understanding of technology and software development Work Remotely Company MSPbots httpsmspbotsai Work Hours and Schedule Semiflexible 800 am500 pm CST 1000 pm700 am PHT Fixed rest days SatSun Work Duration PermanentFulltime Salary starts at 57hr depending on skills and