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Czarina Angelique Haveria

Virtual assistant for US healthcare and dental

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Intro
Cavite, Philippines
Medical Practice
linkedin.com/in/czarina-angelique-haveria-ab4755100
Joined June 8, 2023

Skills

About
An energetic freelancer with 4 years of experience as a virtual assistant for various lines of business and a former BPO employee for 8 years. Eager to learn new skills and able to provide the best service to clients.
Experience
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ACIndental
May 2022 – May 2023
Dental Biller
● Calling Dental insurance regarding claims status and denial ● Reviewing the denials on claims and EOB ● Sending additional information through insurance companies like medical records and etc
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Lonnie Bush Real Estates
Apr 2019 – Apr 2023
Virtual Assistant
Virtual Assistant
● This is a home based job ● Reviewing valid calls and leads for real estates ● Sending emails to agents for lead status and follow ups
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Pediatric Therapy Playhouse
Apr 2021 – Apr 2022
Virtual Assistant
● This is a home based job ● Calling Health insurance companies and verifying benefits, eligibility, authorization status and denials on claims ● Reviewing the denials on claims and EOB ● Sending additional information through insurance companies like medical records and etc
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Neolytix
Jan 2021 – Mar 2021
Medical Biller
● This is a home based job ● Calling Health insurance companies and verifying denials on claims ● Reviewing the denials on claims and EOB Entering denied EOB in the system ● Use ERH systems EPIC and Therenest
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Healthcare Coding Integrity
Dec 2019 – Dec 2020
Medical Biller
● This is a home based job ● Calling Health insurance companies and verifying denials on claims ● Reviewing the denials on claims and EOB ● Entering denied EOB in the system
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Royal Copper and Gifts
Jul 2020 – Oct 2020
Virtual Assistant to the CEO
● This is part time homebased job ● Provides assistance on Amazon drop shipping ● Updating shipments thru Amazon website ● Checking the status of the package thru Amazon website ● Filing claims thru Amazon website ● Assisting the CEO on personal engagements (booking flights and etc
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UST Global
Dec 2017 – Apr 2019
Process Associate
● This is a non voice US healthcare account ● We review CMS transmittals for the client ● Checks other updates on coding development ● Proofreads knowledge pack for publishing ● Data Entry task and research
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Omega Healthcare
Jan 2015 – Sep 2017
Provider Enrollment Specialist
● This is an outbound and nonvoice US healthcare account ● We process providers enrollment status for them to be paid as a participating provider for a certain insurance company ● Data Entry task and research ● We also have daily client calls and email update ● We provide raw data and create pivotal values for our daily productivity ● Weekly touch point call with the clien
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Convey Health Solution
Aug 2014 – Jan 2015
Document Processing Analyst
● This is a nonvoice US healthcare account ● Data Entry task ● We update member’s information thoroughly, by the electronic mails that they send and to make sure everything is correct.
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EXL Philippines
Apr 2013 – Aug 2014
Medical Billing Specialist
● This is an inbound US healthcare account ● We cater to employers, employees and doctors who would call us to check on the status of the bills and claims for workers compensation ● We also review medical records
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APAC Customer Service
Jan 2011 – Mar 2013
Customer Service Representative
● This is an inbound US healthcare account ● We cater to providers/doctors and nurses who would call us to verify the patient’s medical information and benefits ● We also provide claim status and verify payment details