An energetic freelancer with 4 years of experience as a virtual assistant for various lines of business
and a former BPO employee for 8 years. Eager to learn new skills and able to provide the best service to
clients.
Experience
ACIndental
May 2022 – May 2023
Dental Biller
● Calling Dental insurance regarding claims status and denial
● Reviewing the denials on claims and EOB
● Sending additional information through insurance companies like medical records and etc
Lonnie Bush Real Estates
Apr 2019 – Apr 2023
Virtual Assistant
Virtual Assistant
● This is a home based job
● Reviewing valid calls and leads for real estates
● Sending emails to agents for lead status and follow ups
Pediatric Therapy Playhouse
Apr 2021 – Apr 2022
Virtual Assistant
● This is a home based job
● Calling Health insurance companies and verifying benefits, eligibility, authorization status and
denials on claims
● Reviewing the denials on claims and EOB
● Sending additional information through insurance companies like medical records and etc
Neolytix
Jan 2021 – Mar 2021
Medical Biller
● This is a home based job
● Calling Health insurance companies and verifying denials on claims
● Reviewing the denials on claims and EOB
Entering denied EOB in the system
● Use ERH systems EPIC and Therenest
Healthcare Coding Integrity
Dec 2019 – Dec 2020
Medical Biller
● This is a home based job
● Calling Health insurance companies and verifying denials on claims
● Reviewing the denials on claims and EOB
● Entering denied EOB in the system
Royal Copper and Gifts
Jul 2020 – Oct 2020
Virtual Assistant to the CEO
● This is part time homebased job
● Provides assistance on Amazon drop shipping
● Updating shipments thru Amazon website
● Checking the status of the package thru Amazon website
● Filing claims thru Amazon website
● Assisting the CEO on personal engagements (booking flights and etc
UST Global
Dec 2017 – Apr 2019
Process Associate
● This is a non voice US healthcare account
● We review CMS transmittals for the client
● Checks other updates on coding development
● Proofreads knowledge pack for publishing
● Data Entry task and research
Omega Healthcare
Jan 2015 – Sep 2017
Provider Enrollment Specialist
● This is an outbound and nonvoice US healthcare account
● We process providers enrollment status for them to be paid as a participating provider for a
certain insurance company
● Data Entry task and research
● We also have daily client calls and email update
● We provide raw data and create pivotal values for our daily productivity
● Weekly touch point call with the clien
Convey Health Solution
Aug 2014 – Jan 2015
Document Processing Analyst
● This is a nonvoice US healthcare account
● Data Entry task
● We update member’s information thoroughly, by the electronic mails that they send and to
make sure everything is correct.
EXL Philippines
Apr 2013 – Aug 2014
Medical Billing Specialist
● This is an inbound US healthcare account
● We cater to employers, employees and doctors who would call us to check on the status of the
bills and claims for workers compensation
● We also review medical records
APAC Customer Service
Jan 2011 – Mar 2013
Customer Service Representative
● This is an inbound US healthcare account
● We cater to providers/doctors and nurses who would call us to verify the patient’s medical
information and benefits
● We also provide claim status and verify payment details