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Daniel Ali

Grocery Stocker @ Publix Supermarkets

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Intro
Kissimmee, United States
Grocery Stocker at Publix Supermarkets
Studied at Florida State University
Human Resources
Joined June 9, 2023

Skills

Languages

English
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Native or Bilingual
Spanish
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Advanced
About
I am a recently graduated college student who is looking forward to providing excellent service in whatever field I pursue. Completed coursework in various fields of psychology. Looking to pursue graduate school in the future. Recently completed SHRM HR certification course.
Experience
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Publix Supermarkets
Jun 2022 – Present
Grocery Stocker
- Was a closer for every shift making sure that the store looked good before leaving for the night. - Would be doing self-work checklists throughout the day to stay busy and on task, allowing me to be efficient with my time. - Was taught quickly on how to do certain task through training and began helping other new employees soon after without manager supervision. - Worked with varying customers to tend to their needs whatever the situation may be to ensure that they received the best service and experience while they were shopping. - Would often encounter new situations and would have to be quick thinking to solve whatever was going on in a timely and efficient manner for the day. - Handle up to 3 trucks in a day, working down the pallets throughout the day
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Orange Lake Watersports
May 2021 – Aug 2021
Crew Member
- Opened and set up 5 jet skis and boats every morning while helping guests prepare for what is needed to ride before open. - Setting up and managing 3-4 appointments an hour for varying guest activities on the lake. - Would instruct and teach guests how to ride jet skis properly and safely. - Worked with guest engagement in making their experience better. - Would often get potential guests to buy watersports packages that they wouldn’t otherwise get. - Utilized my Spanish skills to help varying guests to get the service that they require along with their questions being answered. - Improved upon my time management skills by preparing certain packages before guests would arrive during rushes.
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Tropical Smoothie Cafe
Sep 2020 – Jan 2021
Crew Member
- Learned the various stations that were there from prepping food in the back, creating food items, the smoothie line, working the cash register, and deep cleaning. - Handled upwards to 25 orders an hour during lunch rush on both stations of creating food items and smoothies. - Became a floater, when given an opportunity for another shift at a nearby location I would take it. - Opened the store often and closed the store as well with just a single co-worker sometimes. - Communicated often with customers that needed things, learned how to talk to them while tending to their needs. - Learned how to be proactive with my time, there would be times where there would be lots of free time. Cleaning, restocking, or prepping food. - Working with co-workers on each station during rush hour taught me teamwork and proper communication. To get orders correct and done in an efficient manner.
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Give Kids the World
Oct 2016 – Apr 2020
Cafeteria Assistant
- Worked as a volunteer inside the cafeteria, assigned to different roles such as serving food, cleaning tables, drying food trays, or deliveries. - Utilized Spanish and French when different patrons would enter. - Volunteered 3 times a week for around 4 hours at the most - Worked with people from different backgrounds and cultures, being able to gain that exposure helped.
Education
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Florida State University
Aug 2019 – Apr 2022
Psychology / Minor in Criminology