I am a recently graduated college student who is looking forward to providing excellent service in whatever field I pursue. Completed coursework in various fields of psychology. Looking to pursue graduate school in the future. Recently completed SHRM HR certification course.
Experience
Publix Supermarkets
Jun 2022 – Present
Grocery Stocker
- Was a closer for every shift making sure that the store looked good before leaving for the night.
- Would be doing self-work checklists throughout the day to stay busy and on task, allowing me to be efficient with my time.
- Was taught quickly on how to do certain task through training and began helping other new employees soon after without manager supervision.
- Worked with varying customers to tend to their needs whatever the situation may be to ensure that they received the best service and experience while they were shopping.
- Would often encounter new situations and would have to be quick thinking to solve whatever was going on in a timely and efficient manner for the day.
- Handle up to 3 trucks in a day, working down the pallets throughout the day
Orange Lake Watersports
May 2021 – Aug 2021
Crew Member
- Opened and set up 5 jet skis and boats every morning while helping guests prepare for what is needed to ride before open.
- Setting up and managing 3-4 appointments an hour for varying guest activities on the lake.
- Would instruct and teach guests how to ride jet skis properly and safely.
- Worked with guest engagement in making their experience better.
- Would often get potential guests to buy watersports packages that they wouldn’t otherwise get.
- Utilized my Spanish skills to help varying guests to get the service that they require along with their questions being answered.
- Improved upon my time management skills by preparing certain packages before guests would arrive during rushes.
Tropical Smoothie Cafe
Sep 2020 – Jan 2021
Crew Member
- Learned the various stations that were there from prepping food in the back, creating food items, the smoothie line, working the cash register, and deep cleaning.
- Handled upwards to 25 orders an hour during lunch rush on both stations of creating food items and smoothies.
- Became a floater, when given an opportunity for another shift at a nearby location I would take it.
- Opened the store often and closed the store as well with just a single co-worker sometimes.
- Communicated often with customers that needed things, learned how to talk to them while tending to their needs.
- Learned how to be proactive with my time, there would be times where there would be lots of free time. Cleaning, restocking, or prepping food.
- Working with co-workers on each station during rush hour taught me teamwork and proper communication. To get orders correct and done in an efficient manner.
Give Kids the World
Oct 2016 – Apr 2020
Cafeteria Assistant
- Worked as a volunteer inside the cafeteria, assigned to different roles such as serving food, cleaning tables, drying food trays, or deliveries.
- Utilized Spanish and French when different patrons would enter.
- Volunteered 3 times a week for around 4 hours at the most
- Worked with people from different backgrounds and cultures, being able to gain that exposure helped.