I am an empathetic listener understands and can share the customer's feelings,I’m also big on Communication, Patience. ,Problem solving, Active listening and Time management. I’m learning daily that there are no limitations here on earth, everyone and everything has a purpose , I see myself as someone who was born to create, I don’t know I have such an eye its scary how in depth and on point I can get everything to be it doesn’t matter the look or how my work comes off it flows through naturally, if I tell myself that I’m serious about this, I give it my all.
Experience
HGJS
Jun 2023 – Sep 2023
Kingston Jamaica
Sales Representative
• Show empathy towards customers so they know I understand what they are experiencing in moment
• Ensure to collect all the necessary details needed to locate the customer’s account as well as assist with their queries
• Set expectations to customers so they are not discouraged if an issue isn’t resolved
• Use a friendly tone even with irate customers
• Go above and beyond so the customer’s issue can be resolved
• Act with discipline when dealing with irate customers
