As an experienced Program Manager, I lead complex and high-impact projects that resolve regulatory matters, enhance change management systems, and optimize operations for a major retail and commercial bank. I have over 15 years of experience in operations and technology leadership, with a passion for building organizational effectiveness, driving strategic process improvements, and developing resources.
I hold the PMP and ITIL certifications and have a master's degree in organizational leadership. I have successfully integrated new technology, new teams, merged resources, and acquired assets across multiple industries, including medical, technical, defense, federal, and financial. I have proven my ability to influence C-level decision makers, manage relationships with diverse stakeholders, and mitigate risks with third-party vendors. I am motivated by delivering exceptional results, exceeding customer expectations, and empowering my team.
